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Store Policy

Customer Care

NO.9 is run solely by one individual working with customers on a personal basis. Any messages and requests are responded to as soon as possible; a lot of love and passion lies behind this brand with customer service and care being the highest priority. I love hearing all your personal stories and helping in any way possible to support a better life for yourselves and others.

If there are any problems with any items please message me first to resolve the issue.

Thank you so much!

Privacy & Safety

Personal data is not shared with third parties, any information collected such as addresses is private to your account only. Nothing is shared outside of this website.

Wholesale Enquiries

If you own a business from large to small, some of our stock can be issued at wholesale. Please send us an email with your request to discuss an arrangement.

Payment Methods

- Credit / Debit Cards
- PAYPAL